What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

Last day in Iceland today.
I saw mountains, waterfalls, tectonic plates and was given a Viking baptism by the geyser, Strokkur.
This trip has been nothing short of amazing and anyone looking for a new adventure in a place with stunning scenery, friendly people, great food and the feeling of magic in air should definitely check it out.


Huge love and thanks to Not Just Travel - Gillian Farr for arranging everything and generally acting as my travel fairy godmother.
If you’re looking for a travel adventure yourself, look her up. Can’t recommend her enough.

Mr C (05th Nov 2021)

We should have gone to Kiev in April to see the sites and have a day trip into Chornobyl but unfortunately it was cancelled due to COVID-19 that aside the whole process of enquiry to booking was so easy and smooth with Gillian.

Within days she'd found us so many amazing options and deals ranging in all price groups so it really could be tailored to suit all our needs. Her knowledge and tips on the area we're so detailed and helpful that she really made the booking process easy and exciting.

Once the rumours of thr initial lock down started to circulate she was straight in touch to advise she was on the case and keeping a close eye on the situation. Unfortunately our trip was cancelled but again she made that process as painless as possible for us and offered us a full refund or to move the booking. As everything was so uncertain we decided to have the full refund for now and we can always rebook when the situation is better. We didn't have to lift a finger Gill took care of it all and even under what must have been a really tough and stressful situation she was calm, composed, professional and still smiling! I will definitely be using her services again!
 

R. Powner (01st Sep 2020)

Gillian is brilliant. She somehow found us the actual perfect honeymoon from a very vague description of 'cold and cosy, with fun activities', in a country we had never considered but now want to live in! She was so great while we were there too, as we had a bit of confusion with the order of things and nights in various accommodations but Gillian soon sorted it and got us more than we hoped for. This is like being taken on holiday when you were a child and your parents did all the work, but without actually going away with your parents. 10/10

E. Wright (26th Jun 2020)

I have used Gillian twice now to book group ski holidays. On both occasions she has surpassed expectations! With one group she was able to arrange new accommodation and a refund when some of our group had to pull out having paid the full cost of the holiday. On the second she was able to find perfect accommodation and meet some challenging requirements for location, cost and quality that my internet searches could not achieve. Great value and really takes the time to understand the clients groups needs to allow her to suggest better options.

E. Foxon (21st Jun 2020)

I can’t recommend enough. After our holiday was cancelled by another company the exact same deal was organised but with better value. Faultless service and such a lovely person. Can’t wait to organise our next holiday

D. Copp (20th Jun 2020)

After my partner booked a 60th Birthday holiday surprise for July 2020 to Lake Garda, I could not believe how lucky I was and so looking forward to it, only to be totally disappointed with the COVID-19 lockdown and everything was cancelled. After speaking with Gillian, who was so helpful and reassuring, she cancelled and transferred the booking to July 2021 with all the headaches removed and even a refund to boot - everything was taken care of and nothing was too much trouble, even the car parking was sorted! I would thoroughly recommend ' Gillian Farr at Not Just Travel' for your next holiday - she is a star!

S. Stone (18th Jun 2020)

Gillian is one of the most passionate and professional people I have ever had the pleasure of doing business with. I have never delt with a travel agent who really takes an interest of what you need at the best value she can offer. I highly recommend if you are planning a holiday or short break, National or international to try Not Just Travel. I guarantee you wont be disappointed.

D. Parkinson (17th Jun 2020)

Gill is a star.. Would recommend.. Nothing too much trouble at all..
Answered all my stupid questions.!!! .
From booking our brilliant holiday I've made a lovely friend.

M. Fisher (29th Aug 2019)

We have just come back from the most amazing honeymoon ever.

None of this would have been possible without Gillian and Not Just Travel.

Gillian has gone above and beyond to help us make it perfect. We told her what we wanted and she made it all possible. She was there at our beck and call when we were away when we were not sure of something. Thank you so much one again for ensuring we had an amazing time!

C. Knight (24th Aug 2019)

Gillian booked us an amazing hotel in the beautiful gothic district of Barcelona, with flights that gave us maximum time away without flying at silly times.

I would absolutely recommend her expert travel agent skills and personal touches which make the whole experience perfect.

Can't wait to book our next adventure

C. Lee (17th Aug 2019)

We have just returned from our amazing 3 week adventure to Canada. A week in Toronto, a week in the Rockies and a week in Vancouver. Gill was brilliant, she took our budget, our rough ideas and organised it all, hotels, flights, whale watching, RV hire, transfers etc etc...
No hitches, no hiccups but I knew she was there if needed.
Just fantastic, many family memories made xxx
Thank you again Gill xxxx

B. Edwards (27th Jul 2019)

Woo hoo We are going on holiday! Thank you for bearing with me while I switched dates, put on hold, changed destinations!  :D Gill was really helpful and patient and made it all so easy for me. I loathe trawling through complicated holiday pages!!
I am sure we will have an amazing time! Will definitely contact you again for our next holiday (sorry!! lol

S. Hilling (06th Jun 2019)

I don’t write reviews normally, but just wanted to highly recommend Gillian.
I contacted her yesterday, had a quick response and after a few phone calls our holiday has been catered to what we wanted and booked!
Gillian was very efficient and definitely knew her stuff!

J. Couch (27th May 2019)

Gill has been absolutely amazing! In less than 24 hours I’ve gone from not knowing where I wanted to go to a holiday booked and paid for! I’m amazed at the service I received, Gill honestly couldn’t do more for you! Thanks a million Gill, I’ll be sure to send you a picture of me on the beach sipping a cocktail.

C. Marsden (15th May 2019)

Gill managed to sort out a last minute holiday on a Sunday aswell for me with no problems at all . She got exactly what I asked for and tended to all my needs.  She isn't like speaking to a normal travel agent but more like a friend that's more than happy to help. Gill helped with everything from sorting out an email that was set up as a surprise for my wife to a welcome home card when we arrived back home. Can't thank her enough and will be using Gill again. If you want to get away then use Not Just Travel ..

L. Rulton (21st Apr 2019)

Gillian organised a work trip to Houston for me recently and I have to say that I can't recommend the service she offers highly enough. I've organised trips myself in the past and it's such a relief to hand over the responsibility to someone who knows exactly what they are doing and can ensure I get the best price and deal with the least amount of hassle. Gillian looked after everything and was an absolute pleasure to deal with. I'll definitely be booking my next trip through her.

J. Bott (22nd Jan 2019)

Having FINALLY recovered from the first 'proper' grown-up holiday in many years, I have to say, Gill absolutely aced it!! From initial "we need a holiday", to "how many bikini's does one girl need', via an unexpected Queen tribute night, our experience with Not Just Travel was one we'd recommend to EVERYone.
Gill covered everything; dealt with every single aspect of the holiday we dreamed of. From first ideas, to car shennanigans (our end!!), insurance, flights, even down to the choice of sandwich on the 'plane!!

Gilly, you made our stressful lives simple for once; thank you and yes, we'll be back for next year!

 

K. Rimmer (12th Sep 2018)

A selection of my partners